FAQs

Q1: What is RebelRise Mart and what makes it different?

A: RebelRise Mart is a trusted online store that carefully selects innovative gadgets, home & kitchen tools, and lifestyle products to make your daily life easier and smarter. We focus on quality, affordability, and providing a seamless shopping experience — so you get the best products delivered right to your door with zero hassle.

Q2: How can I place an order on RebelRise Mart?

A: Ordering is simple and quick:

  • Browse the products and select your favorite item.
  • Click “Add to Cart” and proceed to checkout.
  • Fill in your shipping address and contact details.
  • Choose your preferred payment method and confirm your order.
    Once the order is placed, you’ll receive a confirmation email/SMS with your order details. Our team starts processing your order right away.

Q3: What are the delivery time and shipping charges?

A: RebelRise Mart offers free shipping across Pakistan. Most orders are delivered within 2 to 5 business days, while remote areas may take up to 7 days. There are no hidden charges, so you only pay the price you see at checkout.

Q4: Which payment methods are available?

A: For your convenience, RebelRise Mart supports multiple secure payment options:

  • Cash on Delivery (COD) – Pay when you receive your order.
  • Online Bank Transfer / EasyPaisa / JazzCash – Safe and quick digital payments.
  • Debit/Credit Card Payments – Ideal for those who prefer online checkout.
    You can choose the method that works best for you.

Q5: What is your return and exchange policy?

A: Your satisfaction is our priority. If you receive a damaged, defective, or incorrect product, you can request a return or exchange within 7 days of delivery.

  • The product must be in original condition (unused, with packaging intact).
  • Contact our support team to initiate the return process.
    Refunds are processed through your original payment method (or via bank transfer/voucher for COD orders).

Q6: How can I contact RebelRise Mart if I have questions?

A: Our friendly customer support team is always here to help! You can reach us through:

  • The Contact Us form on our website.
  • Our official support email for detailed inquiries.
  • Phone or WhatsApp (if available) for quick responses.
    We aim to respond to all queries within 24 hours.